Customer Care


Where is the best place to display my outdoor solar lights?
Outdoor solar lights need direct sunlight to receive a full charge during the day. At night, the solar outdoor lights will need the darkest area of the yard, away from any light source such as a street light or outdoor wall light.

How long will solar lights run?
The more sunlight the outdoor solar light receives during the day, the longer the run time at night. As most operating times vary, the average outdoor solar light will stay illuminated for up to 15 hours.

What affects outdoor solar lights run time?
Usually outdoor solar lights will perform better during the summer months because the days are longer, which gives the light more electricity. Cloudy days and short winter days will reduce the amount of electricity the solar lights receive, so the lights may not stay on as long.

What are the advantages of outdoor solar lights?
Outdoor solar lights are very easy to install, usually with just a screwdriver. Since you don’t have to worry about where your power source is, you can set up outdoor solar lights just about anywhere there is ample light during the day and darkness at night. There is no wiring to hook up and no special lighting parts to purchase. Solar outdoor lights are also environmentally-friendly since they require no external power supply and they cost nothing to run, since they require no electricity.

Does the weather affect my outdoor solar lights?
If you live in a moderate winter climate that receives very little rain such as California or Arizona, you can leave your outdoor solar lights out all-year long. However, you live in an area that gets rain or snow, you should store your outdoor solar lights during these months. When storing the solar outdoor lights, make sure the on/off switch is in the off position and the solar lights are stored in a dark, dry location.

How do I charge my outdoor solar light’s battery?
The batteries on the outdoor solar lights charge via sunlight, so no special battery charger is required. Read the instructions that come with your outdoor solar light to see how to charge the battery upon initial set up (usually the door solar light will need to be set up outdoors and left in the off position for 3 days before use).

How do I install Outdoor Solar Lights?
It takes just a couple of minutes to install outdoor solar lights. Since solar outdoor lights require no wring, no power source or no digging, installing them ins as easy as removing them from the packaging, setting up the solar panel and placing the solar light where you want it. Generally, the only tool that is needed to install outdoor solar lights is a screwdriver.

My outdoor solar light was charged all day, but doesn’t come on at night. What is wrong?
First, check to make sure the on/off switch is in the on position. Second, make sure another light source isn’t preventing the light from turning it on. Move your outdoor solar light to a darker location and see if the light comes on. If it still doesn’t illuminate, check to make sure the batteries are fully charged. Move the solar panel to another spot during the day to see if it will receive more sunlight. Note; The batteries included with your solar charging panel will need to be replaced with their charging ability is decreased. They should be replaced approximately every two years.